How we handle personal data.

Who we are

OMNILION GROUP LTD is the data controller for the personal data described in this notice.

OMNILION GROUP LTD
Company No. 17442958
Registered office: 41 Trowbridge, Stoke On Trent, United Kingdom, ST2 0JJ
Email: hello@omnilion.co.uk

Information we may collect

When you contact us through the website or by email, we may collect your name, company, business email address, telephone number, preferred enquiry route and the information you include in your message. The website may also process limited technical and security information connected with the request, such as an IP address, browser or request details and service logs.

Please do not submit sensitive personal information through the enquiry form.

Why we use the information

We use this information to receive, assess and respond to business enquiries; discuss requirements and potential service arrangements; prepare requested proposals or next steps; maintain appropriate business and enquiry records; and operate and protect the website and contact service.

The website is intended primarily for enquiries made in a business or professional capacity.

Lawful basis

Where you ask us to consider a service requirement, proposal or other step before entering into a contract, processing may be necessary to take those steps at your request.

We may also rely on our legitimate interests in responding to B2B enquiries, managing prospective business relationships, keeping proportionate records, and maintaining the security and effective operation of our website and communications. We consider those interests against the rights and interests of the individuals concerned.

Who we may share information with

We may share personal data only where reasonably necessary with providers supporting website hosting, secure form operation and email delivery; professional advisers or service providers supporting our business; and public authorities, regulators or other parties where disclosure is required by law or necessary to protect legal rights.

We do not sell personal data submitted through the enquiry form.

How long we keep information

We keep enquiry information only for as long as reasonably necessary for the purpose for which it was collected, taking account of whether the enquiry develops into a business relationship and any proportionate administrative, legal, security or record-keeping needs. Information that is no longer required will be deleted or anonymised as appropriate.

Your data protection rights

Depending on the circumstances, you may have rights to request access to your personal data, correction of inaccurate information, erasure, restriction of processing, and data portability. You can contact us if you wish to exercise a right or raise a concern.

Your right to object: where we rely on legitimate interests, you have the right to object to our use of your personal data. We will consider your objection in accordance with data protection law.

Contact and complaints

For privacy questions, rights requests or data protection concerns, contact OMNILION GROUP LTD at hello@omnilion.co.uk or write to the registered office above.

You also have the right to complain to the UK Information Commissioner’s Office. Information about making a data protection complaint is available on the ICO website.